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Moving Support

We understand how stressful moving can be. That’s why we’re here to make the process as easy as possible whether you’re taking SimpliSafe with you, or leaving your system behind.

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  • I'm Moving, What Options do I have for my SimpliSafe® System?

    We understand how stressful moving can be. We’re here to help you understand your options when it comes to moving, whether you’re taking SimpliSafe® with you, or leaving your system behind. Below you’ll find some of the most common moving scenarios, along with our recommendations…

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  • Replacing My Base Station and Transfer Service to a New Base Station

    There may be a point where you will need to transfer your system and service to a new or different Base Station, such as replacing a faulty Base Station or transferring to a new Base Station when you move. While installing your replacement Base Station, you will need to reinstall…

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  • Packing and Moving Your SimpliSafe® Devices

    Moving is hard enough - Let us help make it easier! When it’s time for you to move, give us a call at 888-692-0229 and we will provide you with a Mover's Kit, which includes packaging for your sensors and accessories, new adhesives, and more! We can also go over your options for…

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