We’re on a mission to make every home secure. Download the SimpliSafe® Mobile App to get started today, and use this page to learn more about your system.
Overview The Base Station is the brains of your system. It sends alarm signals to the monitoring center* with built-in network backup and Wi-Fi connections, a battery backup that lasts up to 24 hours, and a 100 dB siren. When a sensor on your system is triggered, it sends a signa…
Choose your plan and get 24/7 professional monitoring services for peace of mind
Some police and/or fire departments may require permits for security systems and alarms. Once you have activated your SimpliSafe® Monitoring Service, the permit requirements for your municipality will be made available to you via the SimpliSafe® Mobile App or Online Account. Usin…
Overview US customers with an active professional monitoring subscription (Residential Pro Plus, Pro, Core, or Standard plans) and a SimpliSafe® System may be eligible to receive a discount on their homeowner's insurance policy. Please reach out to your homeowner's insurance prov…
Pro Setup by OnTech is a service offering where a seasoned technician will come to your home or business to install your SimpliSafe System. Pro Setup is great for customers who need additional assistance with installing and understanding their new system, as an OnTech service tec…
OnTech’s Pro Setup service can be added at any time, whether you purchase your system through SimpliSafe.com or a third-party retailer. We recommend that you have your system in hand at the location it will be installed at before purchasing and scheduling your service installatio…
Once you’ve purchased your OnTech installation and have scheduled an appointment using their online portal, there are a few steps you need to take before their arrival. The following can be used as a checklist to get you ready for your OnTech installation appointment. Select the…
Take control of your account by learning how to set up PINs, change your monitoring plan, manage your billing, and more.
Learn More
The SimpliSafe® Mobile App keeps you connected to your home, even when you’re away. Learn how to navigate the app and customize your system here.
Customize Your System
We strive to make setting up your system a breeze. Running into an issue during setup? This section will walk you through solving any issues you may run into.
Troubleshoot an Issue
